The Insights Middle East CX Awards

November 15, 2017

February 22, 2018


Awards Description

The INSIGHTS Awards Are
The Unequivocal World Leader In
Peer-selected, Evidence-based
Call Centre/CX Awards

Call Centre

  • Have You Allocated Your Call Centre Resources For Maximum Return?
  • Do You Know, & Are You Meeting Your Customers Expectations?
  • Is Your Call Centre The Best In It’s Category Or Even Amongst It’s Peers?


  • Is Your CX Initiative Purposefully Supported & Driven By Senior Management?
  • How Good Is Your CX Modelling Methodology At Driving The Required Customer Behaviours?
  • Do You Have A Creditable CX Value Proposition That Can Demonstrate A Positive RoI?

Clients That Outsource

  • New Awards To Recognize The Wisdom & Effectiveness Of Outsourcing
  • Multiple Awards Recognising Excellence In Outsourcing Operations, Management & Reporting
  • Mutually Beneficial Benefits That Arose As A Result Of Establishing A Win-Win Relationship


Contact Information

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